Lifeline Support Program
Need help paying for your home internet and phone bills?
What is Lifeline?
Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households.
A Lifeline customer’s telephone bill is currently lowered by:
$11.82/month in the Dunkirk & Fredonia service area
$7.70/month in the Cassadaga Telephone service area.
This amount is equal to the Federal Communications Commission-ordered Interstate Access Charge, a reduction in the rate for basic local residential exchange service, plus the Federal Universal Service charge and E-911 surcharge. Rates are subject to change.
A Lifeline customer’s broadband bill is currently lowered by:
$9.25/month
A Lifeline customer’s broadband bill is currently lowered by $9.25. Customers must subscribe to 25/3 download/upload speeds, or the highest available in that serving area which must be at least 4/1 download/upload.
Eligibility
In order to be eligible for the discount, the applicant must meet state-set income criteria. In New York State, individuals must be Income Eligible to receive assistance through one of the eight state programs:
- Medicaid
- Home Relief
- Home Energy Assistance Program (HEAP)
- Food Stamps
- Supplemental Security Income (SSI)
- Aid to Families with Dependent Children (AFDC)
- Veterans Disability Pensions (VDP)
- Veterans Surviving Spouse Pensions (VSSP).
Applicants must provide proof that they are receiving one or more of the benefits to qualify.
Terms and Conditions
For more information
Please call our Customer Service Center at 716-673-3000 or visit the FCC Lifeline homepage to see if you qualify.