Report an outage

To report an outage, fill out the form below or call 716-673-3011

Check on the status of any known outages or scheduled service maintenance .

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Name*

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Email*

Phone*

Which service is experiencing outages? *

DFT Fiber-Optic Internet

DFT Wireless Internet

DFT Everyday Internet

Digital Phone

DFTV

DFT Mobile

Other

Please enter the address where you’re experiencing a service outage.*

Street Address City State ZIP Code

What time did the outage begin? If you’re unsure, please enter 'unknown'.*

Any additional information about the outage that may be relevant to our support team.